If you’re unsure if your device is compatible with our courses, take a look at our tech specs guide!
If you have not received an email with your login, please chat us using the chat feature on this page or send an email to help@blackrocket.com.
The video below will walk you through the process of accessing all the content you will need before class. Please look in the Student Software & Setup section for course-specific download & installation videos.
*Web-based courses do not have to download software.
If you require further assistance with downloading and setting up your software and template files, we’re happy to help! You can reach out to our team via our live chat on any Black Rocket page or set up an appointment with one of our specialists to help get you started.
Our live chat is available Monday-Friday from 9am-5pm ET.
We have slots open everyday of the week at varying times throughout each day.
Our live chat is available Monday-Friday from 9am-5pm ET.